15 MINUTE
RESPONSE TIME
RESPONSE TIME
When you call us you’re straight through to a support Technician. Through our bespoke customer management system we manage your incident from the initial logging of the call through to software patches, service updates and on/off site technical help.
NO AUTOMATED
QUEUING
QUEUING
Real people, Real answers. We are not a call centre, we have a dedicated team of technicians who become an extension of your own staff, familiar with you and your team and who take pride in solving your IT incidents.
80% OF OUR CALLS ARE
CLEARED IN '90' MINUTES
CLEARED IN '90' MINUTES
We are constantly looking at ways to improve our service delivery to our clients and are proud to say that over the last 12 months we have consistently resolved more than 80% of our service request s in less than 90 minutes.
We believe that with over 15 years experience in the IT industry we have a wealth of knowledge which means that, as a client, you will benefit from our expertise with your problems resolved faster.
We believe that with over 15 years experience in the IT industry we have a wealth of knowledge which means that, as a client, you will benefit from our expertise with your problems resolved faster.
PACKAGES FROM £1
PER DAY PER PC
PER DAY PER PC
Our System support starts from as little as £1.00 per day.
However, when was the last time your existing IT support provider reviewed your ongoing costs, do they help you Budget? Do they deliver value for Money?
Why not take advantage of our IT audit to see how much you could lower your Annual IT Expenditure.
However, when was the last time your existing IT support provider reviewed your ongoing costs, do they help you Budget? Do they deliver value for Money?
Why not take advantage of our IT audit to see how much you could lower your Annual IT Expenditure.
